Shipping Policy

Shipping Policy for VistaCrafters.com

At VistaCrafters, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping. Below is our shipping policy outlining the details of our shipping process.

1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available shipping methods will be displayed at checkout based on your location and the items in your cart.

2. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected. You will see the total shipping cost before completing your purchase.

4. Delivery Times
Estimated delivery times vary based on your location and the shipping method chosen. Typically, standard shipping takes 5-7 business days, while expedited shipping options may deliver within 2-3 business days. Please note that these are estimates and actual delivery times may vary.

5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order status on our website by visiting the “Track Order” page.

6. Shipping Restrictions
Currently, we only ship within the United States. We do not ship to P.O. Boxes or APO/FPO addresses. If you have any questions about shipping to your location, please contact our customer service team.

7. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at customer@vistacrafters.com. We will work with you to resolve the issue and ensure you receive your order.

8. International Shipping
At this time, we do not offer international shipping. We are continually evaluating our shipping options and may expand our services in the future.

9. Customer Service
If you have any questions or concerns regarding our shipping policy or your order, please reach out to our customer service team at customer@vistacrafters.com.or call us at +1 317-686-0246 We are here to assist you!